Conference FAQs


Q: Does the hotel require a deposit on my credit card?
A: All reservations should be secured with a major credit card; a deposit is not required.

Q: I'm told the hotel block is full, what now?
A: Please contact Cody Matkin if you run into any issues making your reservation.

Q: How do I access WiFi in the hotel guest rooms?
A: WiFi access and associated costs are outlined on the hotel's web page.

Q: Where can I park at the hotel?
A: Parking access and associated costs are outlined on the conference hotels' web page.

Conference Registration

Q: When can I register for the conference?
A: Early-Bird Registration is open until September 30, 2018. Pre-registration will open on October 1, 2018. Click here to register.

Q: What type of payment is accepted?
A: TCA accepts all major credit cards, check, cash or money order. Purchase orders are NOT accepted.

Q: I've missed the pre-registration deadline, now what?
A: Register and pay on site. DO NOT mail your registration form after the February 2, 2018 deadline.
If pre‐registration payments/registrations are postmarked after 02/2/18, the registrant will be required to pay the FULL onsite rate on site before they will be admitted to the conference.

Q: How do I cancel my registration?
A: All cancellation/refund requests should be submitted in writing to Deadline is February 2, 2018.
Refund requests will not be honored after January 25, 2019.  A $50 administrative fee is deducted from all refunds and duplicate payments. Refunds are generally processed 6 - 8 weeks after the event closes. If your request is denied you will be notified in writing. Meal function, special event, and t-shirt tickets are non-refundable. 

Q: Can I transfer my conference registration to someone else?
A: Yes. Contact Patricio Rodriguez.

Conference Programs

Q: What day and time does the conference begin? End?
A: In-depth Learning Institutes will be held on Sunday, February 10 from 11 a.m. to 6 p.m. for an additional $100 fee. The general conference will begin on Sunday, February 10 and will conclude on Tuesday, February 12. A detailed conference schedule will be available in January.

Q: How do I access handouts?
A: We ask that each presenter submit their handouts to Arturo Sanchez by January 25, 2019. Any submitted handouts will posted online and in the conference app.

Q: Will the handouts be available after conference is over?
A: Yes. You will receive an email from TCA with a link to access the handouts we have received from presenters.

Q: How much CE credit can I earn at conference?
A: One (1.0) continuing education contact clock hour is given per session hour.

Q: How do I get CE credit?
A: Licensing/certification boards in Texas require a contact hour monitoring (continuing education record) form to be completed and submitted to verify credits. This form will be provided in the program book for you to save and submit to the respective boards. The form is also available for download in the conference app.

Q: What type of CE credit can I earn at your conference?
A: All conference programs are eligible to receive LPC, NBCC, SBEC, LMFT, SW, Psychologist and School Psychologist continuing education credit.

Q: Where can I submit an evaluation?
A: TCA will email you a link to the conference survey after the conference. Evaluations for each program are distributed on site by program facilitators and are available with each program listing in the conference app.

ADA Accommodations

TCA will make every effort to accommodate all persons with disabilities. If you have an accommodation, please email Cody Matkin, The deadline for ADA accommodations is January 25th. TCA may not be able to accommodate requests that are not received in advance. 



Q: What are the event demographics?
A: The annual Professional School Counselor Conference attracts approximately 2,000 Professional School Counselors (PK-12), Directors of Guidance and Graduate Counseling Students.